Declan Taylor and Rob Shute, the founders of Elevate South West, either side of the Elevate van

Be warm all winter, cool all summer: Heat pumps, underfloor heating and air conditioning across Devon and the South West

We design, install and look after heating and cooling for homes and businesses across Devon, Somerset, Dorset and Cornwall.

Every system designed room by room, and fitted by the people who designed it.

Get in touch A realistic price back, with no obligation.
Air conditioning from £1,500 Heat pumps with up to £9,000 off through the government grant September 2026
  • Air source heat pumps, underfloor heating and air conditioning for homes and businesses
  • Every heat pump installation MCS certified, with the grant paperwork handled for you
  • Servicing and repairs on any system, whoever installed it

Time to stop worrying and get comfortable

I've always wanted air con. I just assumed we couldn't afford it.

Our oil bills are frightening.

Every quote I get is wildly different.

It's stopped working, and whoever fitted it won't call back.

What we do

Four ways we keep you comfortable

Air conditioning for your home

From £1,500 for one room

Cool bedrooms in July and a warm room in February, from the same unit.

  • Single rooms through to whole houses
  • Wall mounted, floor standing and concealed units
  • Heats in winter as well as cooling in summer
  • No chased walls, nothing to make good
See home air conditioning prices

Commercial air conditioning

From around £13,000

Offices, shops, restaurants and industrial units, sized for what the space is actually used for.

  • Offices, retail, hospitality and industrial
  • Server rooms and IT cooling
  • F-Gas compliance servicing and logbooks
  • Installed around your working week
See commercial project costs

Air source heat pumps

Up to £9,000 off through the government grant

Designed from your room-by-room heat losses, installed by us, and MCS certified so your grant is safe.

  • Every installation MCS certified through our partner
  • Full heat loss calculations before anything is ordered
  • Boiler Upgrade Scheme paperwork handled for you
  • Annual servicing that keeps your warranty valid
See heat pumps and the grant

Wet underfloor heating

From 15mm of added floor height

Even warmth in every room and every wall back for your furniture.

  • New builds, renovations and retrofit overlays
  • Room-by-room design matched to your floor finishes
  • Individual room thermostats
  • The best possible partner for a heat pump
See underfloor heating

Something broken, or due its annual service? We repair and service air conditioning, heat pumps and commercial refrigeration across the South West, whoever installed it in the first place.

See servicing and repairs

Who you will be dealing with

Meet Rob and Declan, who will design and fit your system

Declan Taylor, left, and Rob Shute, right, standing either side of the Elevate South West van

Declan Taylor

Founder, lead air conditioning and refrigeration engineer

Refrigerant, pipework, electrics and controls: I handle all of it.

Right down to standing the outdoor unit on rubber feet, away from your bedroom window. I survey most jobs myself in the evening, because my days are spent installing.

  • Time served, properly. I started as an apprentice with one of Devon's big commercial refrigeration companies sixteen years ago and qualified as an electrician alongside it. Refrigerant, wiring and controls in one pair of hands, across several hundred systems.
  • Certified to the top category. I hold F-Gas Category 1, the highest category there is, and Elevate is Refcom registered. I have done the manufacturer training across pretty much the whole Daikin range, and plenty of others besides.
  • From one bedroom to a whole building. A single bedroom split is a day's work; at the other end, a retail building running fourteen indoor units from one outdoor unit. Whatever the size of your house, I have already fitted something bigger.
  • The same name from quote to service. I survey, price, install, commission and come back to service it. As a Daikin D1 partner we buy direct from the manufacturer, with the warranty terms that brings.

'This is what I do every day. Not a sideline, not something added on to another trade. My customers know my name, and I am proud to put that name on every job we finish.'

Declan Taylor

Rob Shute

Founder, heat pump and underfloor heating design engineer

I balance the whole physics of your building: heat loss, flow temperatures, electrics, floors and pipe sizes.

Right down to proving the unit will sit below 42 decibels at your neighbour's bedroom window.

  • Experience you cannot shortcut. I helped found and drive two of Britain's biggest underfloor heating and heat pump firms, designing systems since 1999 and heat pumps since 2014. Elevate is my own firm, and all of that goes into your home.
  • Numbers that hold. You get an initial estimate, then a room-by-room heat loss survey in specialist MCS software confirms the specification and quote. It rarely moves, and if it does it is usually down: the survey shows a smaller heat pump will do.
  • Nothing left to chance. A typical heat pump job runs to a hundred or so separate items. I plan every clip, valve and wire into the design, so nothing is guessed or worked out on the day.

'When someone tells me heat pumps don't work, I ask to see the design. It's never the heat pump's fault: it's always the design or the installation. Sized correctly, designed properly, they just quietly work.'

Rob Shute
40+ years of combined experience between us. F-Gas certified, Refcom registered, and a Daikin D1 partner buying direct from the manufacturer.
Vaillant alpha innotec Daikin Clivet Stiebel Eltron

How it works

Three steps to complete comfort, with nothing left on your list

STEP 1

Get in touch

Call or fill in the form, whichever suits you. Tell us roughly what you need and you will hear back quickly with a realistic price range.

STEP 2

We survey properly and design it around your building

Every room measured and sized on its own, because it is the size and use of each room that sets the equipment, not the floor area. Then a fixed price, before anything is ordered.

STEP 3

We install it, and we keep looking after it

Same people, every year, for as long as you own it.

Get in touch

Why people choose us

Trusted by the trade first, and now by homeowners too

Most of our work comes from plumbers and installers. Get a design wrong and every plumber in the county knows within a week. Get it right and they keep coming back.

Every heat pump we install is MCS certified

Not as a nice-to-have, but because it is a condition of the government grant existing at all. An independent certification partner checks the heat loss calculations, the system design and the installation evidence before signing it off, and you receive a valid MCS certificate.

We publish our prices

Real installed prices for heat pumps, by size and by type of house, so you can work out roughly where you stand before you pick up the phone. See heat pump prices

We buy direct from the manufacturer

As a Daikin D1 partner your equipment comes straight from Daikin rather than through a wholesaler. In a year when lead times across the industry have run to two months, that has kept our projects moving.

We look after it afterwards

The annual service that keeps your warranty valid gets booked before we leave, and we come back and do it. We will also service and repair systems somebody else installed.

You deal with the specialist, not a call centre

Rob designs the heating, Declan runs air conditioning and refrigeration, and one of us will be the person you speak to, the person who surveys your property and the person who comes back to service it.

We will tell you if insulation should come first

If your house needs insulating before it needs a heat pump, you will hear that from us before any quote.

Where we work

We come to you, across Devon, Somerset, Dorset and Cornwall

CORNWALL DEVON SOMERSET DORSET Exeter

For breakdowns and repairs we cover a wider area than for installations, so it is worth asking even if you are outside the four counties.

We come to you. There is no showroom and no trade counter, which is part of why our prices are what they are.

Call 01392 911155

Frequently asked questions

What areas do you cover?
Devon, Somerset, Dorset and Cornwall, from our office in Exeter. Our breakdown and repair area is wider still.
How much does air conditioning cost?
From around £1,500 for a single room. A four-bedroom house with every room cooled is £5,000 to £6,000 running from one outdoor unit. Commercial projects start around £13,000.
How much can I get towards a heat pump?
£7,500 through the Boiler Upgrade Scheme, or £9,000 if your home runs on oil or LPG with no mains gas connection. That higher rate runs until 31 March 2027. We handle the application for you.
Do you work on systems you did not install?
Yes. We service and repair air conditioning, heat pumps and refrigeration regardless of who fitted it.
Are you MCS certified?
Every grant-funded heat pump installation has to be overseen and signed off by an MCS certified body. On our installations that comes from our independent certification partner, who check the design and the installation evidence and process your grant. You receive a valid MCS certificate and the full grant.